GENERAL TERMS AND CONDITIONS
SCOPE OF APPLICATION
The following terms and conditions apply to contracts that you conclude with us as Keys-Experts-Verlag, Ringstrasse 37, 90559 Burgthann, Germany via the website www.keys-experts.de.
Consumer is any natural person who enters into a legal transaction for a purpose that can be attributed predominantly neither to his commercial nor his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.
PARTY TO THE CONTRACT
The sales contract is concluded with Keys-Experts-Verlag, Ringstrasse 37, 90559 Burgthann.
CONCLUSION OF CONTRACT
Subject of the contract is the sale of physical and digital goods.
The presentation of the products in the online store does not represent a legally binding offer, but only an invitation to order.
By clicking the button "Proceed to checkout" you place a binding order for the goods listed on the order page. The goods intended for purchase are stored in the "shopping cart". This can be changed by you at any time. After you have clicked on "Order subject to payment" and have entered your personal data as well as the payment and shipping conditions, the order data will finally be displayed to you as an order overview. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.
RIGHT OF REVOCATION
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
In all other respects the regulations apply to the right of revocation, which are reproduced in detail in the following revocation instruction:
CANCELLATION POLICY
You have the right to cancel this contract within fourteen days without giving any reason.
The period of revocation is fourteen days from the day on which you or a third party designated by you (other than the carrier) has taken possession of the goods.
To exercise your right of withdrawal, you must notify Keys-Experts-Verlag, Ringstrasse 37, 90559 Burgthann, by sending a clear statement of your decision to withdraw from this contract by mail or e-mail. To maintain the revocation period, it is sufficient to exercise a notification of the exercise of the right of revocation before the expiry of the revocation period via the above option.
Sample revocation form
- To Keys-Experts-Verlag, Ringstrasse 37, 90559 Burgthann, verlag@keys-experts.de
- Herewith I/we (...) revoke the contract concluded by me/us (...) for the purchase of the following goods (description, invoice number
- Received on (...)
- Your name
- Your address
- Your date
- Your signature (only by mail)
Unless otherwise agreed, the right of withdrawal does not apply to the following contracts:
§ Contracts for the delivery of software products, such as styles, MIDI and audio files
§ Contracts for the delivery of products which have not been prefabricated and for the production of which an individual order has been placed by the consumer or which have been clearly adapted to the personal needs of the consumer.
§ personal needs of the consumer.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You only have to pay for any loss in value of the goods if this loss in value is due to an inspection of the goods.